Privacy Policy

Wrong Speak Films is an independent documentary film production company. Our website, wrongspeakfilms.com, is operated by Wrong Speak Films. If you have questions about this policy, you can reach us through our Contact page.

We collect information you provide directly and information collected automatically.

• Account and membership information: When you create an account or become a supporter, we collect your name, email address, and payment details (handled by our payment processor, Stripe). We do not store full payment card numbers.
• Communications: When you contact us, request support, or sign up for our mailing list, we collect your email address, name, and the contents of your message.
• Usage and analytics: We collect pages viewed, how you arrived (search, social, referral link, campaign tag), share button usage, general device details (device type, browser, platform, language), and approximate location derived from your IP address.
• Cookies and similar technologies: We use cookies and local storage to keep you signed in, remember your preferences, and understand how visitors use the site.

• To provide and maintain your account, membership access, and support requests.
• To send you updates, announcements, and marketing emails you have signed up for.
• To process payments and manage subscriptions.
• To measure which shares and campaigns bring people to our films.
• To improve the website, fix issues, and prevent abuse or fraud.
• To comply with legal obligations and enforce our terms.

We process your information based on: (a) your consent, such as when you sign up for emails; (b) the need to perform a contract, such as providing membership benefits; and (c) our legitimate interests in operating and improving our services, provided those interests are not overridden by your rights.

We do not sell or rent your personal information. We share data only with trusted service providers who help us operate the site:

• Stripe — payment processing.
• Mailgun — email delivery.
• Google Analytics — website usage analytics.
• Supabase — cloud database and authentication services.

These providers are contractually required to protect your data and use it only for the services they provide to us.

We use Google Analytics to understand how visitors engage with our films and site. This includes page views, traffic sources, and general device information. You can opt out of Google Analytics using Google's browser add-on. We do not run third-party advertising trackers on this site.

We keep your information for as long as your account is active or as needed to provide you services, comply with legal obligations, resolve disputes, and enforce our agreements. If you delete your account, we will remove or anonymize your personal information unless we are required to keep it by law.

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.
• Export your data in a portable format.
• Object to or restrict certain processing.
• Withdraw consent for marketing emails at any time by clicking the unsubscribe link.
• Request that we stop processing your data for analytics.

To exercise these rights, contact us through the Contact page.

Our website is not directed to children under 16, and we do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us and we will delete it.

We operate primarily in the United States. If you access the site from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.

We take reasonable administrative, technical, and physical measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We may update this privacy policy from time to time. When we do, we will revise the effective date at the top of the page. Your continued use of the site after changes means you accept the updated policy.

For privacy-related questions or requests, please reach out through our Contact page.